About

People-powered
travel, meetings
and events

We're the people behind seamless business travel, meetings and unforgettable events. Driven by innovation, service and a shared passion for doing things right, first time.

People-powered travel, meetings and events

A journey built on people and progress

From our roots to industry-leading growth, we've evolved with purpose and passion.

1950s

Co-operative Travel and Portman established, laying the foundation for decades of trusted travel expertise.

2010

Clarity is founded as a joint venture between The Co-operative Group, Midlands Co-operative Society and Thomas Cook.

2019

Clarity acquires Ian Allan and Portman Travel, forming Portman Travel Group bringing together over 60 years of travel experience.

Launch of Destination Sport. A new division dedicated to serving global sports travel needs.

Brighter is born. Clarity introduces its specialist event management brand, delivering unforgettable experiences.

2022

One Global is launched, a global travel community with World Travel in the US.

2023

Agiito (formerly Capita Travel and Events) joins the family, placing Clarity among the top 10 TMCs in Europe.

2024

Following the acquisition in late 2023 - this is the start of our integration and evolution, bringing together two of the UK's leading Travel Management Companies. Clarity and Brighter both rebranded with a fresh new look.

2025+

Expanded our specialist services further with the introduction of dedicated Entertainment & Media and Nordics sector offerings.

Meet our exec team

They lead with experience, integrity and a shared vision for smarter travel, meetings and events.

Pat McDonagh

Pat McDonagh

Chief Executive Officer

Donna Fitzgerald

Donna Fitzgerald

Chief Growth Officer

Sue Chapman

Sue Chapman

Chief Commercial Officer

Steve Riley

Steve Riley

Executive Director

Rhian King

Rhian King

Finance Director

Carl Law

Carl Law

Technology Director

Our values in action

We’re open about our values, we live and breathe them in everything we do. They’re the North Star that guides us and ensure we act as a single, collaborative team, no matter what we’re doing or who we’re doing it for.

We listen.

We take the time to understand your needs, challenges and goals.

We adapt.

We stay flexible and forward-thinking, so you stay one step ahead.

We deliver.

We do what we say we'll do - with care, consistency and confidence.

Our impact goes beyond business

Sustainability

Building a greener future

We're on a mission to reach Net Zero by 2050, supported by ISO 14001, CDP and more. Find out more in our Responsible Business Report.

Community

Giving back where it counts

We support charities like Macmillan, offer paid volunteer days, and run apprenticeships and school outreach programmes.

Wellbeing

Supporting our people

From Mental Health First Aiders to CareFirst EAP and learning opportunities, we care about the people behind our progress.

Careers at Clarity

We're a business where people come first. We invest in your potential, celebrate success and build a workplace where you can truly thrive.

Incentive trips & prizes

Recognition with real rewards, from trips to awards.

Funded learning
& development

Vocational qualifications, CIPD-certified training and career progression.

Health & wellbeing

Flu jabs, mental health support, Free eye-care tests, CareFirst, excellent pension scheme and more are just some of the things we do to value the wellbeing of our employees.

Generous leave
& social events

Supporting work-life balance, enjoy time off to spend how you wish along with a social calendar of fun team events and a work culture you’ll love.

Support volunteering

We offer all of our employees a paid community day each year to support any volunteering, charity or community activity.

Your birthday is on us

When it comes to celebrating your birthday, there's no need to worry about work - take the day off, on us.

Referral scheme

Refer a friend for a career at Clarity and receive a generous financial thank-you.

Long service recognition

We reward our people's commitment through milestone long service awards.

Proud to be a disability
confident employer

We champion equal opportunities for people with disabilities and actively foster a culture of inclusion. As part of the UK government’s Disability Confident Scheme, we’re committed to building a workplace where talent thrives, regardless of ability.

Life at Clarity

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People stories

Person 1

“Working with great people every day builds confidence, energy and purpose. It is the support around you that makes the biggest difference.”

Amina Yusuf

Customer Experience Lead
Person 2

“The best workplaces help you grow while making you feel valued. That balance of challenge and support is what makes the journey worthwhile.”

Patrick Oniyelu

Business Development Manager
Person 3

“Every new day brings a new challenge, but with the right team around you, progress feels natural and success feels shared.”

Sarah Green

Operations Manager
Person 4

“What matters most is knowing your contribution has impact. When people trust each other, the whole business moves forward.”

Michael Stone

Team Lead
Person 5

“A strong culture is not built in one moment. It grows from small, consistent actions that make people feel respected and included.”

Nadia Ali

People Coordinator

Part of something special

We're part of Portman Travel Group - a leading technology-led travel sector specialist. Through its portfolio of complementary companies, the Group grows global brands investing in innovation, empowering teams, and shaping the future of travel. Being part of this family opens a world of opportunities for our customers.

Visit Portman Travel Group

PORTMAN
TRAVEL GROUP

EST.1959